Returns

RETURN POLICY:

True Religion gladly accepts the return or exchange of merchandise in its original condition (unworn, unwashed, with tags attached) or defective merchandise.

Refunds for merchandise returned within 30 days and accompanied by the original receipt will be credited in the same form as the original payment method.  If you no longer have your receipt, we will exchange merchandise or issue a merchandise credit based on the current selling price of the returned merchandise.

Swimwear, intimate apparel and discounted items ending in $0.95 are final sale and may not be returned or exchanged. 

Gift cards may not be returned or redeemed for cash, except where required by law.  Original shipping charges are non-refundable.  A government issued photo ID is required for all in-store returns and exchanges.

Purchases made in-store can be returned or exchanged in any U.S. or Canada True Religion location.  Online orders completed at www.last-stitch.com may only be returned to our warehouse by mail.

 

HOLIDAY RETURN POLICY:

True Religion accepts the return of merchandise in its original condition with tags attached, purchased between November 1, 2017 through December 31, 2017 until January 31, 2018

Refunds with a receipt will be credited in the same form as the original payment method.  If you no longer have your receipt, we will exchange merchandise or issue a merchandise gift card credit in the amount of the current selling price of the returned merchandise.

Items ending in $0.95 are final sale and may not be returned or exchanged.

Gift cards may not be returned or redeemed for cash, except where required by law.  Original shipping charges are non-refundable.  A government issued photo ID is required for all in-store returns and exchanges.

 

ONLINE RETURNS

RETURNING BY MAIL (U.S):

Purchases made at www.last-stitch.com may only be returned to our warehouse by mail.

  1. Pack and seal box securely in original box if possible. If you do not have the original packaging, use an unmarked box or packing box to ship your return.
  2. Be sure to include a copy of the packing slip or order confirmation in the return package.
  3. Mail your return package to the address below:
    Last Stitch Returns
    11127 Catawba Ave
    Fontana, CA 92337

 

** Please note that you are responsible for return shipping fees.

Once your package has been received, your refund will be processed within 7-10 business days. If there is a refund due, a credit will be issued in the original form of payment. If you have any questions, please contact our customer support team.

 

RETURNING IN STORES (U.S.):

Unfortunately, Last Stitch orders cannot be returned to any of our store locations. Purchases made at www.last-stitch.com may only be returned to our warehouse by mail.

 

FAQ’s:

What is your return/exchange policy?

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Subject to the following restrictions. True Religion will issue a refund in the form and amount tendered for any unwashed, unworn, unused, or defective merchandise within 30 days after purchase for an exchange or refund.

 

Do you accept returns for all items?

We will do our best to accommodate our customers, but items such as Swimwear or Intimates cannot be returned or exchanged.

 

Is there a restocking fee?

No

 

Can I return or exchange footwear purchases?

Yes, but all footwear returns must be returned with original packaging in original condition.